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FAQ Norway

Frequently Asked Questions

UNDERSTANDING OUR BOOKING PROCESS AND WEBSITE FOR NORWAY HOLIDAYS

How far in advance should I book my Norway tour?

Where can I find prices for our Norway tours?

Our Norwegian tour prices are listed under the tour itinerary page of our web tour. They are listed as a FROM price and it might vary according to the season. Peak summer or Northern Lights season changes the price considerably depending on the property or demand. We also list the single supplement price (solo traveller supplement) and family prices. Click on the blue + button to see these prices.

Our prices are listed as twin share - this means the prices are listed per adult (15 years or older) sharing a room.

What is the difference between an escorted, a small group and an independent tour?

Independent journeys: Our independent journeys have been created for those who like to move at their own pace. We combine the transport of your choice, be it car hire, private transfers or similar to allow you the freedom of the road. We visit these regions regularly and have a selection of hotels that we think compliment having a stressfree holiday. Let us take care of the mundane tasks, booking accommodation, car hire etc, so that you can concentrate on making your hardest decision of the day; what you would like to see and experience. If you do not see that perfect trip for you in the options already available, then do not hesitate to contact us and we will custom make one just for you.

Small Group and Escorted Tours: Often the best way to experience a destination is to be travelling with an knowledgeable tour leader. Certainly, when it comes to off-road driving across Iceland or reaching the best spots in Norway, it is not straightforward to do this as an independent traveller. All our small group tour departures include unique activities that can only be experienced with a local guide. The Nordic region lends itself well for a coastal or river voyage. We offer a selection of new and classic small group tours on board new environmentally friendly ships. Escorted tours differ only in that they are hosted by, for example, professional photographers, our own staff or other superheros. They always include a great range of local superior hotels, meals, activities and seasonal inclusions. As local Scandinavians, we include local festivals & cultural highlights; visit undiscovered regions, offering you more than just a holiday.

The vast majority of our small group and escorted tours are limited to 16 or 18 people. Some Iceland tours take 20, and some of our premium tours carry only 10-12.

What sort of fitness level do I need to join an escorted small group tour to Norway?

Our small group tours in Norway require a moderate to good level of fitness. Travellers should be able to walk 2–4 hours a day on uneven surfaces, climb stairs, and get on and off buses or boats without much assistance. You’ll need to carry your own luggage, as portage services are limited in Scandinavia.

Is Norway accessible for travellers with limited mobility?

Norway is generally accessible, and infrastructure continues to improve. However, our escorted group tours may not be suitable for travellers with restricted mobility due to the pace and activities involved. We can tailor independent itineraries to meet accessibility needs — please contact us to discuss options.

What tours are the best for individuals with low-fitness levels?

Our independent tours are the best for travellers with low fitness levels. Our Destination specialists can then tailor make the tour for you, and you can go at your own pace. Whilst you will not have an escort with you at all times, you can include private guided tours in the cities.

When do tours become available?

Our tour dates are listed under the tour itinerary page of our web tour. These dates vary slightly from tour to tour depending on road conditions, hotel openings and cruise programs. We try to keep this as accurate as possible but depending on factors outside our control, the dates might change slightly when you enquire. Currently availability is VERY LIMITED across our region so even if it is listed as available, the tour may be fully booked.

What is a single/solo traveller supplement?

This is the additional cost you need to add to the tour price if you are planning on travelling alone. This covers the cost of the single room which in Scandinavia, might very likely be a normal double room that you have to yourself.

What does twin room/ twin share mean?

Twin share is the price per adult sharing. Twin room means two single beds per room. It is very common in Scandinavia for a double room to have two single beds pushed together.

For guests wanting multiple people in one room, in Scandinavia, extra beds are either rollaways or a sofa bed that might only fit one adult or 1-2 small children. Unlike American and Australian hotel rooms where often two double or queen beds fit, most rooms will only have enough space for 2 single beds.

UNDERSTANDING THE NORWEGIAN SERVICE CULTURE BETTER

What are the common bed sizes in Norway?

Bed sizes are quite different in Norway to what you might be used to at home.

Norwegian Single Bed: 30 inches wide, 79 inches length

Norwegian Double Bed: 59/63 inches wide, 79 inches length

For guests wanting multiple people in one room, in Norway, extra beds are either rollaways or a sofa bed that might only fit one adult or 1-2 small children. Unlike American and Australian hotel rooms where often two double or queen beds fit, most rooms will only have enough space for 2 single beds.

What should I expect from hotel rooms and facilities in Norway?

In Norway, it's quite common for accommodations to lack tea and coffee facilities in the rooms. If you're fortunate, you might find a kettle, but that's usually all. It's a good idea to ask at reception for some provisions upon arrival or bring a small selection from home. Many hotels offer a shared kitchen facility, either in the lobby or on each floor, where you can make tea or coffee.

Hotel rooms in Norway often feature twin beds, typically pushed together to form a double. Rooms are generally smaller than you might expect, and extra beds are usually rollaways or sofa beds.
Additionally, please note that during winter, the included lunch in Norway often consists of a hearty warm soup with bread.

It's important to note that Norwegian public toilets are generally not free - we suggest carrying a small amount of change at all times. Please see our comprehensive guide to differences in the hotels and services of Scandinavia here.

Do hotels in Norway provide free breakfast?

Hotels in the Nordics are known to provide free breakfasts. This usually comes in the form of a buffet, offering diverse spreads, bread, yoghurt and fruit.

What are some cultural differences and customs to know before visiting Norway?

Norwegians value honesty, equality, and personal space. You’ll notice that people are polite but not overly talkative with strangers — small talk is rare. Punctuality is important, and it’s considered rude to be late. Norwegians dress practically for the weather, and it’s common to remove your shoes indoors.

Is tipping expected in Norway?

Generally, tipping is not mandatory in Norway.

Our small group tour leaders: You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline EUR5 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.

Often in restaurants and cafes, if you are paying by card, you will be asked to manually add the amount which might make you feel pressured to add a tip. Don't feel like this is an obligation - locals sometimes do add a tip (5% - 10%) if the service was exceptional.

What should I do if I am unhappy with a meal or service in Norway?

Honest feedback at the time of service delivery is appreciated by the locals. Norwegians are honest, direct and straightforward people and work on the assumption you will give them feedback at the time. They welcome direct feedback and may be offended if they were not given the chance at the time to satisfy you.

Is alcohol included in half-board or full-board in Norway?

Alcohol is rarely included in any of our packages. You may get a small glass of wine or glögg (warm winter wine with herbs) as a bonus in some situations.

And you might ask why is it so expensive? The Norwegian tax luxury goods and alcohol is considered one of life's luxury items.

What is half-board or full-board?

Half-board is breakfast and dinner, full-board is breakfast, lunch and dinner. Often the lunch will be soup or something pretty light. Hiking lunches are often organised from the breakfast table (i.e. eggs, ham, yoghurt tub, fruit and some rolls all wrapped up neatly).

What kind of food can I expect when visiting Norway?

Norwegian food is simple but hearty, often made with fresh local ingredients like fish, game meat, potatoes, and root vegetables. Along the coast, seafood and fish soups are common, while winter dishes feature stews and creamy sauces. You’ll always find rye or whole-grain bread served with meals, and flavours are mild rather than spicy.

What do typical Norwegian breakfasts look like?

Most hotels in Norway serve generous Scandinavian-style breakfast buffets with cold meats, cheeses, vegetables, herring, fresh bread and smoked salmon sometimes. It’s common for travellers to enjoy a hearty breakfast before a day of sightseeing or outdoor activities.

What do Norwegians eat for lunch or dinner?

Lunch in Norway is often light — like pea soup or meatballs with mashed potatoes — while dinner tends to be the main meal of the day. Expect seasonal dishes such as fish, lamb, or game meat in winter and fresh seafood in summer. You can be sure to find rye bread served with everything, as well as fresh whole grain bread.

What is the tea and coffee culture like in Scandinavia?

In Scandinavia, coffee is usually filtered and strong, often left to sit in a pot, which makes it taste bitter to some visitors — but locals drink it throughout the day. Scandinavia doesn’t have a strong tea culture, so English breakfast tea or other tea options may be limited, often served as lukewarm water with a tea bag. Most hotels don’t provide kettles in rooms, but you can ask reception or bring your own tea bags when travelling.

Do Scandinavian hotels and restaurants cater for a gluten-free diets?

Gluten-free meals are common in Scandinavia. Most hotels and restaurants in major cities can accommodate gluten-free diets. Simply inform the hotel or restaurant on arrival, and they will usually provide gluten-free bread, knekkebrød, and breakfast options. If you are celiac, it’s helpful to remind staff that they should use dedicated kitchen tools and cutting boards.

For some of our escorted tours with extended stays in one location, we are more than happy to let the hotel know before you arrive if you have special dietary requirements.

Do Scandinavian hotels and restaurants cater for vegetarian or vegan diets?

Vegan and vegetarian meals are increasingly available in Scandinavian hotels and restaurants, especially in capitals and tourist areas. Letting your accommodation know in advance ensures your meals are prepared according to your preferences, including breakfast and dinner options.

LUGGAGE FOR TRAVELLING

How much luggage can I bring?

When booking your tour and transfers, we will only be expecting you to have one suitcase and one carry on. If you are bringing more than this, please let us know as we will need to order larger vehicles to carry this additional luggage with its additional charges.

What type of luggage should I bring?

Note that many of our capital cities have cobblestones which means it can be difficult to pull your suitcases. Likewise, big bulky suitcases are difficult for our transfers and our mini coaches.

COMMUNICATING AND MONEY MATTERS IN NORWAY

Will my mobile data work in Norway?

If you want to take your phone with you, there is a good chance that it will work in most major cities. Check with your service provider before you go if they have a reciprocal agreement with the countries you are travelling to, and make sure you remember to turn off international roaming if you are not aware of the costs. We use WhatsApp and Facebook Messenger video calls as a way of keeping in touch as we travel ourselves. Free Wifi is available in most hotels and transportation in Norway.

What currencies are needed during my Norwegian tour?

The monetary unit in Norway (NOK) is the Krone. A good website to refer to before you travel is the http://www.xe.com/ to adapt your currency to the places you are visiting. Perhaps writing a small summary of the different exchange rates will help when you arrive.

If you are visiting the Arctic with 50 Degrees North, you are most likely to be using US Dollars or an account prepared as you arrive on board. This varies with each ship and details will be in the trip notes.

What is the best way to take money with me to Norway?

A combination of a small amount of cash, an ATM card and perhaps a credit card, as back-up is good. And remember to check with your bank about using your bank cards overseas.

What happens to my money when I pay for my trip?

When 50 Degrees North receives your trip payment from you or via your travel agent, the funds are deposited into a ‘Client Trust Account’. The money stays in this account until we are obliged to pay our suppliers and hoteliers, which is usually 30 days prior to your trip departure. The reason is that in the unlikely event of 50 Degrees North ever going broke, your money is still safe and you would get it back in full. The 50 Degrees North ‘Client Trust Account’ is independently audited every year in accordance with Australia's Travel Agency standards. Failure to meet financial criteria reflecting the financial viability of a travel agent results in revocation of the agent's licence to trade. 50 Degrees North is licensed under these arrangements. 50 Degrees North Nordic AS has, by law, issued a guarantee to the Travel Guarantee Fund (Reisegarantifondet or RGF), which protects you as the customer in the unlikely event that we should become insolvent.

VISA AND PAPERWORK FOR THE NORDIC REGION

What are the border requirements for entering the Nordic Region?

Please see the latest requirements for entering our region here.

Do I need an international driver's licence for a self-drive tour in Norway?

You can generally use driving licences from other countries, providing they are valid, and you are old enough to drive according to that countries age requirements. You should have one of the newest models (EEA plastic driving licence). You will also need to show your driver's licence for snowmobile safaris.

SEEING THE NORTHERN LIGHTS & MIDNIGHT SUN

When is the best time to see the Northern Lights in Norway (Aurora Borealis)?

The Northern Lights can be seen around and above the Arctic Circle during the period between late September and late March, although the experience can be very different in e.g. October vs. February.

However, the viewing experience can vary greatly depending on the time of year. Early autumn offers stable weather, beautiful autumn colours, and minimal snow, making it ideal for travellers who want to see the Aurora without the challenges of winter conditions. As winter progresses, conditions, daylight hours, and snow coverage change, offering different opportunities and experiences for Northern Lights viewing.

Can I see the Northern Lights in late October and November?

Yes! Late December to early January is the darkest time of year above the Arctic Circle, perfect for experiencing a white Christmas. Expect only 3–5 hours of daylight with spectacular blue polar light during dawn and dusk.

Can I see the Northern Lights during Christmas?

The peak winter months from late January to late March offer the most stable weather and good snow coverage. These months are ideal for Northern Lights viewing as well as winter activities like skiing, snowmobiling, and dog sledding. See our Northern Light Christmas tours here.

What is the Midnight Sun?

During the summer season above the Arctic Circle, the sun does not set for several months. This phenomenon is caused by the tilt in the Earth's axis. This axis is the imaginary line through the planet between the south and the north poles around which it rotates.

As the Earth orbits the Sun, the tilt makes the North Pole face towards the Sun in summer (keeping it in sunlight even as the Earth spins) and away from it in winter (keeping it dark). Hence the continuous sunlight during the summer. Of course, after a dark winter, the flora, the fauna and the people of this region all go a little crazy in the sunshine with a huge 24 hour a day energy burst.

The Scandinavian capitals all enjoy long summer days - Oslo never really gets dark in summer, just a soft sunset glow during the mid summer season. Stockholm likewise has 18.5 hrs of sun in June and as with all cities who enjoy the Midnight sun, celebrates mid summer with festivals galore.

SOME GEOGRAPHIC INFORMATION ABOUT OUR REGION

What is the best time of year to travel to Norway?

Weather and seasons are important factors when travelling to the North. The seasons heighten the beauty of the landscape and make everything fresh, different from home and new.

In Norway, the summers are warm and mild and generally it is unusual for it to be windy. Autumn brings spectacular displays of colours and fresher weather. Spring in Scandinavia is awash with wildflowers and the blossoms.

The Gulf Stream plays an influential part in the weather patterns of Scandinavia. Areas on the Norwegian coast, Iceland and Greenland, as with other areas of Northern Europe experience the powerful warmer air moving into these areas, keeping it warmer than it should be. This stream means that you will be travelling into the Arctic with milder weather conditions than in 50 degrees south.

What Weather and Daylight Can I Expect on a Norway Trip?

At 50 Degrees North, we believe strongly that it is important to know before you travel the weather conditions you might expect on your trip. Norwegians have a saying about “there is no such thing as bad weather, there is only bad clothing”. We have prepared a table below that gives an indication of the daylight hours and temperatures. For more details, please refer to the links below the table.

Don’t be put off by the minus signs before the letters. Your tour guides and the structure of the tours accommodate for these temperatures, cabins are cosy, fires are lit and if you need to buy more clothing during your trip, Scandinavian woollen gear is of great abundance and quality. We have found by experience that prices are also very moderate compared to your typical high-quality woollen/cold weather gear in Australia.

On the days that indicate a very short time of actual sun rise, it is important to know that there is a long dawn and a long dusk. The actual time that you can see outside, therefore, is considerably extended.

Good resource for Nordic weather patterns: http://www.yr.no/english/1.2025949

Good resource for Sunrise/Sunset times: http://www.timeanddate.com/worldclock/astronomy.html?n=211

How can I stay warm and comfortable on Norway tour in cold regions?

Avoid overdressing to reduce perspiration.

Wear water repellent outer garments that will keep you dry on the outside and still “breathe” enough so that moisture from your body can escape.

Body heat is most likely to be lost from parts that have a lot of surface area in comparison to total mass - namely, the hands and feet. Keep them warm and dry. For hands, mittens are better than gloves.

Another polar maxim is “if you have cold feet, put a hat on!” If the rest of your body is covered, as much as 90% of the heat you lose can come from your head, so be sure to wear a beanie or balaclava. These items can be pulled down to protect your ears, forehead, neck and chin. The neck also needs protection with a woollen or synthetic scarf, which can be wrapped around the face when travelling against the wind.

Dress in comfortable, loose layers. For anyone out in the cold, it is far better to wear layers of relatively light, loose clothing than one thick, heavy item. Between each layer there is a film of trapped air, which, when heated by your body, acts as an excellent insulator.

Wool and silk are superior to cotton because they can trap warm air.

Synthetic fabrics that spring back into shape after compression are also good. When damp or wet, polyester down is a better insulator than goose or duck down. Polar fleece is popular and recommended.

Getting around on ice - any advice?

We suggest purchasing some slip-on crampon style ice cleats. You can buy these online or purchase them on arrival. Be safe & read this guide on walking on ice.

How to walk on ice

INFORMATION ABOUT AFTER YOUR TOUR WITH 50 DEGREES NORTH

How can I give feedback about my tour?

We believe that speaking directly to people is the best way possible to find out about your travels and experiences. If you would like to give us direct or indirect feedback, please either call us or email us through our website, and we can call you back. It would be our pleasure.

We would also appreciate it if you could review us via our Facebook page or a google review if you are comfortable with that.

If you have a Google and/or a Google Plus account, we would appreciate a ‘Google Review’. These reviews add the Stars to our Google listing. The process is to visit plus.google.com/local and search for 50 Degrees North, West Melbourne. Once you are there, you can see the little pencil edit button to add your much-appreciated review.

If you have seen us via an online tour website, such as TravelStride, you can also review us there.

Thanks very much.

What if I have a complaint?

In the unlikely event that you should have a complaint about your tour, expedition or services offered by 50 Degrees North we urge you to bring this up with our staff, the tour/expedition leader or company representative immediately so that we can attempt to rectify the issue. If at the end of the tour or expedition your feel that your complaint as not been adequately dealt with you must notify us in writing no later than 30 days after the end date of the services 50 Degrees North has provided.

How can I apply to work with 50 Degrees North?

We would love to hear from you if you are interested in working with 50 Degrees North. We are a growing company, determined to provide our guests with the best possible experience, one that we would want to have ourselves. We can be contacted via our website page for details regarding current vacancies.